Booking

All bookings must be made in advance through the website or by phone. We accept bookings on the day of travel if a driver is available.

Traveling

To be eligible for a full refund, cancellations must be submitted at least 4 hours prior to the scheduled pick-up time. If a cancellation is made within 2 hours of the scheduled pick-up time, a fee of 50% of the total fare will be charged. If a passenger does not show up for the scheduled pick-up, the full fare will be charged.

Payment

Payment must be made in advance through the website or by phone. We accept credit/debit cards.

Meet and Greet Service

For meet and greet, rider will pay extra fees of £15. The driver will meet the passenger at the arrivals gate with the sign bearing the passenger’s name

Waiting Time

Following the flight's scheduled arrival time, in the event of a delay. Up to 60 minutes of waiting will be allowed for the passenger, after which there will be an extra waiting cost.

Flight Delays

We regret learning about the unpleasant circumstances you encountered. Airportridetransfers.com is keeping an eye on your flights, so you have nothing to worry about. It is advised that you get in touch with your driver and let them know what's going on. In order for us to handle the situation on the ground, we also advise you to get in touch with us via our dedicated phone line or by sending us an email with details about the circumstance.

Luggage

The airport transfer mini-cab service includes the transportation of up to two pieces of standard size luggage per passenger. For larger items, such as ski equipment or golf clubs, an additional fee will apply.

Vehicles

The vehicles used for the airport transfer mini-cab service are licensed and insured for public use.

Driver Conduct

The driver is responsible for ensuring the safety and comfort of the passengers during the journey. The driver may refuse to transport a passenger if their behaviour is deemed to be inappropriate or if they pose a risk to the safety of other passengers or the driver.

Complaints

In the event of a complaint, the passenger should contact Airport Ride Transfers ltd immediately. We will make every effort to resolve the issue promptly and fairly.

Liability

Airport Ride Transfers ltd shall not be liable for any loss or damage to the passenger's property while in transit, unless such loss or damage is caused by the negligence of Airport Ride Transfers ltd or its employees.

Variation

Airport Ride Transfers ltd reserves the right to vary these terms and conditions from time to time without notice.

Customer Experience

In conclusion, Airport Ride Transfers ltd is a reliable, efficient, and affordable transportation service provider that is committed to making your travel experience smooth and hassle-free. We are always ready to provide the best services to our clients and would be honored to be your transportation partner. Book your ride today and experience our outstanding services.

  • Airport Ride Transfers Ltd stands as a testament to reliability in the world of transportation.
  • Efficiency is the cornerstone of our operations at Airport Ride Transfers Ltd.
  • Affordability without Compromise
  • Customer-Centric Approach
  • Your Trusted Transportation Partner
customer experience